Compliance breaches dog Telstra’s structural separation
Structural Separation Undertaking compliance issues have arisen largely from errors made by Telstra staff, according to the ACCC
Compliance breaches have continued to dog the separation of Telstra’s wholesale and retail businesses, despite overall improvements in the process, according to a new report by the Australian competition watchdog.
The Australian Competition and Consumer Commission (ACCC) tabled its Telstra’s Structural Separation Undertaking annual compliance report in Parliament on 27 April.
In the report, the ACCC suggests that Telstra’s compliance with its Structural Separation Undertaking (SSU) has, on the whole, continued to improve, despite reports of a “small number” SSU compliance breaches.
“The compliance issues discussed in this report largely arise from errors made by Telstra staff in the course of their day-to-day work which has resulted in the unauthorised disclosure of confidential or commercially sensitive information regarding wholesale customers (protected info…
Compliance breaches have continued to dog the separation of Telstra’s wholesale and retail businesses, despite overall improvements in the process, according to a new report by the Australian competition watchdog.
The Australian Competition and Consumer Commission (ACCC) tabled its Telstra’s Structural Separation Undertaking annual compliance report in Parliament on 27 April.
In the report, the ACCC suggests that Telstra’s compliance with its Structural Separation Undertaking (SSU) has, on the whole, continued to improve, despite reports of a “small number” SSU compliance breaches.
“The compliance issues discussed in this report largely arise from errors made by Telstra staff in the course of their day-to-day work which has resulted in the unauthorised disclosure of confidential or commercially sensitive information regarding wholesale customers (protected info…
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